We are a group of experts in technology and medicine from Pilsen. We work with professionals from leading Czech and foreign medical facilities.
The product is suitable for patients who need to improve gross motor skills, balance, fine motor skills, fitness or they need cognitive training.
No. We develop applications in a static environment designed and modeled by us in such a way that nausea (or so-called motion sickness) does not occur.
In our package you will find more than 40 applications improving ranges, balance, fine motor skills, fitness and cognitive function.
Check the battery charge, connect the headset to the charger for 10 minutes and try to turn the headset on again.
Check the headset wifi connection and restart both devices. Also check the hotspot and mobile connection.
You can find the login information in the tablet box. In the case it is not there, please write to us at [email protected]
Check wifi and hotspot/mobile data enabled (same wifi connection for tablet and headset).
Restart both, the headset and the tablet. Then check that the mobile network and hotspot on the tablet are on. Then try to connect again.
Turn off and on the headset, turn off the application on the tablet, check the wifi connection in the headset and do the whole action again.
Check the headset wifi connection and refresh the browser with the platform.
Restart the headset.
Turn off and on the application on the platform and start again. It is also important to check the lighting conditions. Too much daylight or too much darkness makes it difficult to load the controls. It is ideal to have indirect daylight or artificial light in a room with shadowed windows - in case there is direct sunlight from the windows.
Lock and unlock the headset. If the hands are still not being scanned, restart the headset. Cover the cameras on the sides of the headset for a few seconds and then put your hands back in front of the headset and wait for the hands to appear.
This problem usually apears due to bad lighting - e.g. direct sunlight, excess light, excessive darkness or lack of light. Try to cover the windows and turn on the lights in the room. Rooms where light can be reflected (e.g. due to mirrors) could be also problematic.
Turn on and off the application again. Before starting again, put the patient in the position in which he/she should exercise.
Refresh the browser (swipe your finger from top to bottom on the screen) or refresh the page using the "refresh" button in the browser.
a) Instruct the patient to look around ot to take a step (if the game takes place standing); b) End the game, check the selected exercise position and the activated hotspot; c) Reset the connection between the headset and the tablet, check the battery status of the tablet and the headset.
Before launching the application and during it, it is necessary for the user to sit/stand/lie down, according to the selected application. It is also important to have sufficient space around the user and a properly lit the room - ie. do not sit opposite a window / in direct sunlight, do not start the application with materials that reflect a lot of light (mirror).
Users may experience dizziness, nausea or headache. In case of these difficulties during use, immediately take the headset off with eyes closed and slowly open them in order to gain orientation.
All contraindications listed below require an individual assessment by a doctor.
Possible contraindications can be: psychotic disorders and epilepsy, nausea, seizures, eye diseases (especially if the person suffers from strabismus or other abnormality of binocular vision), acute fatigue, overload of the organism, increased temperature, redness, sweating, pallor around the mouth, blue lips, feeling nausea and gasping for breath.
A detailed description of all contraindications can also be found in the instructions for use, section 2.2.
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Please leave us your contact details and any questions questions you may have to contact you with further action.
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Based on information provided, we will get back to you to discuss the next steps.
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If you want, we will come to demonstrate you VR Medical. You will be able to try it out in and decide whether you are interested in buying it.
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You can count on us
Phone: +420 608 991 838 All working days during standard working hours from 8:00 to 16:00.
Email: We are available 24/7 at [email protected]. We respond to your queries from Monday to Friday, 8am to 4pm.
Also check out the FAQ section for answers to frequently asked questions.
VR Medical holds the Medical Device Class 1 certification from the State Drug Control Office (SÚKL).
First place in the 4DigitalHealth Accelerator 2021 competition under the auspices of EIT Health
VR Awards 2022 finalist
Participation in the Bridgehead Global & Europe 2022 program from the InnoStars region